Porter Practice Management Services
At Porter Practice Management, we partner with allied health and therapy businesses to take the stress out of administration, compliance, and operations. We go beyond virtual administration to work closely with health professionals, contributing to the strategic, operational, and financial success of your practice.
Our comprehensive services cover every aspect of daily operations, ensuring your practice runs smoothly and efficiently.
With deep experience in health, nursing, law, administration, and business development, our team delivers tailored solutions to meet the unique needs of therapy providers across Australia, especially within the NDIS environment.
By streamlining administrative tasks, we empower Therapists to dedicate more time to what matters most – providing exceptional care to their Clients.
We offer a full suite of practice management services to help allied health and therapy businesses run efficiently, stay compliant, and grow sustainably:
Administrative Support
Extensive experience with most allied health disciplines
Management of inboxes and clerical work
Liaison with clients and external stakeholders
Creation, development and maintenance of smart forms to streamline processes
Advanced skills with many practice management software/client record management systems
NDIS, DVA, LTCS and Medicare (and many more funding bodies) claims, liaison, and support
Accounts management *note: our team members are not Accountants or Registered BAS Agents
Tertiary-level proofreading and formatting
Design of Therapy Resources
Website design, development, migration and maintenance
Social media management, including content creation, video editing, and graphic design
Quality Assurance
Risk management & Incident reporting
Patient feedback systems
Technology integration
Standardised best practice and updated protocols and procedures
Flexible support and implementation of tailored operational improvements
Access to our combined expertise in healthcare, law, administration, and business operations
Confidential clinical supervision and professional debriefing by AHPRA-registered Nursing professional.
Human Resource Management &
Strategic Planning
Managing, hiring, training, scheduling, and performance evaluations
Creation and training for your team and Clients on your organisation’s policies and procedures
Comprehensive HR management services
Performance metrics and monitoring
We are involved in long-term planning and development of the practice, including marketing and growth strategies
Audit and Registration
Guidance and leadership in internal auditing and NDIS Registration requirements
Support for continuous quality improvement and audit readiness
We are certified NDIS Internal Auditors
Ready to streamline your practice?
Fill out our enquiry form below and we’ll get back to you soon!
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Australia Wide
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LGBTQIA+ Safe Space
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Community Advocate
Our Team
Annie Porter - Director
With a background in nursing, law, and computer science, I have dedicated my 16-year career to supporting health professionals and ensuring a safe environment for Clients. My diverse roles in health delivery and administration have fuelled my passion for holistic healthcare.
A personal injury shifted my perspective, showing me that impactful healthcare extends beyond direct Client care. This experience inspired me to start my own business, focusing on supporting health professionals across Australia. By assembling a dedicated and talented team, I strive to significantly elevate the quality of care for clients across the nation.
Outside of work, you will find me hanging out with my family, mostly at the basketball court! We love Lord of the Rings. We also enjoy time with Toto and Tipi Toes the whippets, and Rosie Cotton and Elanor, our mini dachshunds
Jo Sweeney - Co Director
My career began with qualifications in Business and Tourism. I transitioned into healthcare management in 2014, focusing on Chiropractic and Physiotherapy administration with a specialisation in DVA care.
More recently, I ventured into social media management, product development, and regional community event coordination. I am passionate about helping regional businesses grow and supporting health professionals and their Clients with NDIS & PACE.
Outside of work, I am a proud mother of four young adults. I enjoy gardening, walking my dogs, going to the gym, and cooking for friends.
Sally Muller - Coordinator
My career began in hospitality which gave me an invaluable introduction to customer service. I moved into the corporate world and have been working for over 16 years in various positions that have given me experience across administration, logistical, and project management roles.
I believe administration to be the backbone to a smooth operation, and in taking a systematic approach to the task at hand, no matter how big or small, or how often the task has been completed.
Outside of work, you will find me baking sweets and spending my time with my fiance and 2 girls. We love heading to the beach for a splash, out on scooters, and heading to the driving range.