Porter Practice Management Services

At Porter Practice Management, we go beyond virtual administration to collaborate closely with health professionals, contributing to the strategic, operational, and financial success of your practice. Our comprehensive services cover all aspects of daily operations, ensuring your practice runs smoothly and efficiently. By streamlining administrative tasks, we enable therapists to dedicate their time and expertise to providing exceptional care to their clients.

 

Administrative Support

  • Management of inboxes and clerical work.

  • Liaison with clients and external stakeholders.

  • Creation, development and maintenance of smart forms to streamline processes.

  • NDIS, DVA, and Medicare claims, liaison, and support.

  • Accounts management. Note: Our team members are not Accountants or Registered BAS Agents

  • Tertiary-level proofreading and formatting.

  • Formatting and design of Therapy Resources.

Quality Assurance

  • Risk Management & Incident Reporting

  • Patient Feedback Systems

  • Technology Integration

  • Standardised Protocols and Procedures

Human Resource Management &
Strategic Planning

  • Managing, hiring, training, scheduling, and performance evaluations.

  • Creation and training for your team and clients on your organisation’s policies and procedures.

  • Comprehensive HR management services.

  • We are involved in long-term planning and development of the practice, including marketing and growth strategies.

  • Performance metrics and monitoring.

Audit and Registration

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Get in Touch!

  • Australia Wide

  • LGBTQIA+ Safe Space

  • Community Advocate

Annie Porter - Director

With a background in nursing, law, and computer science, I have dedicated my 16-year career to supporting health professionals and ensuring a safe environment for clients. My diverse roles in health delivery and administration have fuelled my passion for holistic healthcare.

A personal injury shifted my perspective, showing me that impactful healthcare extends beyond direct patient care. This experience inspired me to start my own business, focusing on supporting health professionals across Australia. By assembling a dedicated and talented team, I strive to significantly elevate the quality of care for clients across the nation.

When I have downtime, you will find me hanging out with my family, mostly at the basketball court! We love Lord of the Rings. We also enjoy time with Toto and Tipi Toes the whippets, and Rosie Cotton and Elanor, our mini dachshunds

Our Team

Jo Sweeney - Co Director

My career began with qualifications in Business and Tourism. I transitioned into healthcare management in 2014, focusing on Chiropractic and Physiotherapy administration with a specialisation in DVA care.

More recently, I ventured into social media management, product development, and regional community event coordination. I am passionate about helping regional businesses grow and supporting health professionals and their clients with NDIS & PACE.

Outside of work, I am a proud mother of four young adults. I enjoy gardening, walking my dogs, going to the gym, and cooking for friends.

Sally Muller

My career began in hospitality which gave me an invaluable introduction to customer service. I moved into the corporate world and have been working for over 16 years in various positions that have given me experience across administration, logistical, and project management roles.

I believe administration to be the backbone to a smooth operation, and in taking a systematic approach to the task at hand, no matter how big or small, or how often the task has been completed.

In my downtime, you will find me baking sweets and spending my time with my fiance and 2 girls. We love heading to the beach for a splash, out on scooters, and heading to the driving range.